Privacy Policy

Effective date: 6 August 2026

Soulssky is the trading name used for this Australia-only online store. This policy explains how information is handled when visitors browse, contact support, create an account or place an order.

Information we collect

We may collect contact, account, billing, Australian delivery, order and support information; technical data such as IP address, browser and device information; and records needed for fraud prevention, age eligibility and legal compliance.

How information is used

Information is used to operate the site, respond to support questions, process and deliver orders, maintain security, prevent fraud, meet legal obligations and improve service reliability.

Service providers and disclosure

Relevant information may be shared with hosting, analytics, support, payment, fraud-prevention and delivery providers where needed to supply the service. We may also disclose information when required by law. We do not sell personal information.

Cookies, analytics and age confirmation

The site may use cookies and similar local browser storage for sessions, carts, preferences, analytics and the Adults 18+ confirmation. Browser controls can remove these settings, although parts of the site may then stop working as expected.

Retention, security and access

Information is retained only as long as reasonably needed for orders, support, security and legal obligations. Reasonable safeguards are used, but no online system can guarantee absolute security. Requests to access or correct personal information may be sent by email.

Adults only

This tobacco store is intended only for Adults aged 18 or older. It is not directed to children, and customers must not submit an order for a person who is under 18.

Póngase en contacto con

Email privacy questions to soulssky@outlook.com.